Table of contents
Related guides
Multi-factor authentication
Multi-factor authentication (MFA) is mandatory.
To set it up, you need a phone running Android or iOS.
The setup process is performed simultaneously on your computer and phone.
On your computer, sign in to your Microsoft account:
https://myaccount.microsoft.com/
Security info → Add sign-in method → Microsoft Authenticator
At this stage, you can also choose “Set up a different authenticator app”, such as Google Authenticator, which must first be installed on your phone:
The instructions below refer to Microsoft Authenticator.
Download the Microsoft Authenticator app:
On the computer, click Next until the QR code appears.
Open the app on your phone.
On first launch, allow notifications and accept the terms of use.
You do not need to agree to sending usage data.
Then select Scan a QR code and capture the QR code displayed on the computer screen.
If you skipped this step, choose:
Add account → Work or school account → Scan a QR code
In the next step, a number will appear on the computer screen.
Enter it into the phone app and confirm.
As the final step, enter your mobile phone number (SMS option).
An SMS with a code will be sent. Enter this code on the computer.
After successful setup, sign in with your username and password, then approve the sign-in using the app or SMS code.
- For app-based number matching/verification → choose the first option
- For SMS code → choose the second option
Changing phones
When you get a new phone, you must repeat the setup process.
Using your old phone, sign in to your Microsoft account, remove the existing sign-in methods, and set up MFA again on the new device.
If the old phone is not available or the app has been deleted, please contact Dane 1081 .